Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 184 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 161 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "good pay and allowance on monthly basis" ((in 86 reviews)); "Great team and atmosphere in the team" ((in 80 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to growth." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Nov 16, 2020

Good Company

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Comfortable and Cozy working place

Cons

Unflexible working hours and cannot WFH for certain employee.

5.0

Nov 16, 2020

Awesome 5 years to remember

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The management listen to your feedback, very diverse, transparent

Cons

working in shifts is not ideally with family

5.0

Nov 15, 2020

Agoda Bangkok

Associate director

Recommend

CEO approval

Business Outlook

Pros

-Great culture and values -Highly skilled senior management -Several career growth opportunities -High performers are fairly recognized

Cons

-Not many initiatives outside the core business -Intense work load. Important projects are deprioritized due the imbalance between opportunities and resources. -No support/sponsorship for education growth

Viewing 2590 - 2592 of 2,913 Reviews

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Senior Marketing Analyst (Rocket Travel by Agoda)

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Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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Good Company

Awesome 5 years to remember

Agoda Bangkok

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