Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 191 reviews)); "Benefit and work life balance is good" ((in 151 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "need to perform otherwise there is no career progression" ((in 24 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 21, 2020

overwork with routine work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

move fast , get lot of Feed back

Cons

too much accounts, which means that required too much work.

3.0

Jul 21, 2020

Great Company if you don't have to deal with partners or customers

Partner development specialist

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, fast paced, can offer career development if you are good at what you do, can give direct feedbacks to managers and colleagues.

Cons

Expensive cost of living (since the office is in the city), not much integrity with the partners, Get scolded a lot (from partners)

3.0

Jul 20, 2020

Very nearly a great place to work...

People team member

Recommend

CEO approval

Business Outlook

Pros

Great office location in Bangkok and office spaces. Salary is competitive. Company has some very talented people so I have learnt a lot and overall work is interesting. Great expat opportunity to develop international experience and live in a great city!

Cons

People Team/HR function serves the business needs rather than truly partners, like a call centre we sit in a separate building. Leadership is not very open, authentic, charismatic or has a huge presence (apart from CEO John Brown). They can be closed minded regarding the future of working culture and departments are very siloed from each other. Performance management is very laborious and data driven with no focus on the employee experience and retaining talent.

Viewing 2647 - 2649 of 2,912 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

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Agoda

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Ratings by category

Ratings by demographic groups

Reviews by job title

overwork with routine work

Great Company if you don't have to deal with partners or customers

Very nearly a great place to work...

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