Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 267 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 149 reviews)); "good pay and allowance on monthly basis" ((in 92 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 19 reviews)); "Too much office politics" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 11 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,906 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 21, 2019

Nice but disorganised

Market manager

Recommend

CEO approval

Business Outlook

Pros

If you get on with the right people you will have a good experience

Cons

very fast paced so can be messy at times, a lot of people get overlooked for promotions that they clearly deserve

2.0

Aug 20, 2019

Disorganized but it is fun if you can enjoy it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are really nice. If you are extrovert you can enjoy more. Company's budget is also good so you can stay good hotel and have good meal on business trip.

Cons

Although agoda is IT company, the system is very fragile. It often takes a while to extract one data from the system. The growing pace of agoda is extremely fast in Japan but that means the pace of going down should be the same. Now agoda is expanding their business to payment system or other service which the competitor already has, but I do not get the point. So far so good but I do not see the company's future bright.

5.0

Aug 11, 2019

Customer Experience Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The $$ and the fantastic opportunity to connect with people everyday

Cons

Dealing with stubborn customers who like to insist they are right and the company is wrong

Viewing 2770 - 2772 of 2,906 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

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Agoda

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Ratings by category

Ratings by demographic groups

Reviews by job title

Nice but disorganised

Disorganized but it is fun if you can enjoy it.

Customer Experience Specialist

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