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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,896 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Oct 18, 2014

      The US branch office is the worst place I've worked at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an emerging brand in the US. The growth was strong, promising. Exciting opportunities.

      Cons

      Micromanagement will be a downfall of this place. Some director looks at the clock once you leave your desk. The management team does not work with the clients-- all they do is just looking at your CRM reports and trying to find out why your productivity is not what they expected. The company definitely lost some great people in the US team because of the micromanaging system.

      avatar
      Agoda Response
      9y
      Valuable feedback. Thank you! We are committed to continiously look at how we provide a conducive and highly collaborative workplace for our rapidly expanding teams here in the US. This is not just the case in the US, but across all our 30+ office around the world. I am sorry to hear about some of your experiences with us. Since the time of your review, the Agoda team here has taken several steps to make sure team members feel supported and appreciated. And that we change the culture of our US offices for the better: we have relocated to a new office in the Empire State Building, opened our office in Los Angeles, put in place a strong learning & development framework and established regular communications between teams and senior leaders, including joint blue-sky thinking during our weekly Bagel Dialogues. Thanks again for your valuable feedback!
      3.0
      Oct 14, 2014

      Agoda.com Travel Operations

      Operations team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      A fast paced working environment Good experience for the first job Opportunity to learn problem solving and negotiations skills

      Cons

      A lot of pressure so you need the courage to face daily customer problems No weekends

      4.0
      Aug 28, 2014

      Acceptable job, great colleagues but not a dream job for sure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part of working at Agoda is that I have great people in my team. Young, smart professionals, fun to hang out with. The salary and the working hours are reasonable, I am never obliged to do any overtime. My bosses never call me after work or on weekends, holidays, so you can really disconnect and enjoy your free time. The company itself has great perspectives and is definitely a growing multinational with a solid background. I had quite a lot of trainings and I have learnt a lot since I am here. You can be sure that you get your paycheck on time and that everything works correctly.

      Cons

      If you plan a great career at Agoda, wake up, your chances are pretty low! The company has a flat structure, so there is little possibility for promotions. There are a few people who made a career here, but you really have to be lucky as well and be at the right place at the right time, working hard and having great skills is not enough here. For most of the job roles you have to sit in front of the computer all day and there are some very monotonous tasks. A big problem is that the leading management and CEO don`t communicate what is their strategy and where is the company going and what is the reason behind some major decisions. This makes you feel like a little ant who doesn`t know anything. I also have the feeling that the middle management doesn`t know much more either.. This way it is hard to trust the company and believe they really care about you.

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      Glassdoor has 3,242 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.