Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Good pay, great benefits, work from home" ((in 11 reviews)); "Most of the people hired are good people and good to work with." ((in 10 reviews)); "Flexible hours thats about it" ((in 7 reviews)); "Good benefits and no weekends" ((in 6 reviews)); "supervisors give good direction but feel powerless to promote change due to "the way it is"" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "Supervisors manage you, lack of communication, shows favoritism" ((in 4 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

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AllianceOne

Part of TP

AllianceOne reviews

3.4

61% would recommend to a friend

(199 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

199 reviews

4.0

Mar 21, 2023

Salary Review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You Bonus Payment for working the full month

Cons

sometimes you get to answer upto 40something calls in a day

AllianceOne Response

7mo

Your positive review means a lot to us! We're glad to have you on board and look forward to achieving great things together.

1.0

Mar 17, 2023

Avoid at All costs!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

40 hours a week ,5days per week 2 week training

Cons

Poor Management - "Customers are Always right. Anything a customer says must be tolerated. There are no warnings to give to customers to refrain from abusive language; under no circumstances can a caller be released- you stay on the phone and take abuse. Customers are usually very angry for paying toll fees and under assumption they are calling Sunpass which is a surprise to them. Although there is a supervisory line, it is frowned upon to use it for assistance. Caller have hundreds even thousands in toll bills and are expected to support callers with serious legal issues due to toll bill. Should be a simple take call, take payments, however company expects CSRs to stay online no matter what the caller says on the line until they release call..Not worth the $15.00 hourly paying.Find something else and keep your self respect.

AllianceOne Response

7mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

3.0

Mar 14, 2023

Good Company to work

Vp process excellence

Recommend

CEO approval

Business Outlook

Pros

Good compensation, career growth opportunities

Cons

Poor Work-life balance, its a very fast-paced business with a very traditional approach

AllianceOne Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

Viewing 76 - 78 of 199 Reviews

Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

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