Amazon CS Associate reviews

3.6

63% would recommend to a friend

(153 total reviews)
avatar

Andrew Jassy

46% approve of CEO

46% positive business outlook

CS Associate employees have rated Amazon with 3.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most CS Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

153 reviews
3.0
Jul 23, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Timely payment Sodexo coupons NSA OT

Cons

Hectic after doing it continue for few years

1.0
Jul 7, 2025

Low Pay, High Pressure

Recommend
CEO approval
Business Outlook

Pros

No Pro's - You dont even get recognized.

Cons

Low Pay, High Pressure - Nothing exciting,

4.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a Customer Service Associate at Amazon was a rewarding experience. The role provided a fast-paced environment that honed my problem-solving and communication skills. Amazon's emphasis on customer obsession encouraged me to consistently deliver high-quality support across various channels.

Cons

High call volumes can be challenging during peak seasons Strict adherence to schedules and KPIs

Viewing 10 - 12 of 153 Reviews

Glassdoor has 250,584 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.