Amazon CS Associate reviews

3.6

63% would recommend to a friend

(153 total reviews)
avatar

Andrew Jassy

46% approve of CEO

46% positive business outlook

CS Associate employees have rated Amazon with 3.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most CS Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

153 reviews
5.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I've been working for Amazon for 2 years now and it is a job that I get up everyday excited to come to work. *Work from home *Very good pay *Paid training *Amazing support from upper management as well as everyone else employed with Amazon. *You get Vacation time, Paid time, unpaid time, and even the option to do shift swaps with yourself or coworkers. *Paid holidays *Great benefits *Wonderfully supportive of families

Cons

There isn't a single one for me

2.0
Apr 7, 2019

Horrible Company recently .

Recommend
CEO approval
Business Outlook

Pros

Cool managers. Huge number of leaves.

Cons

No growth at all and benefits have been deducted currently as well.

1.0
Mar 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Finally, make a decent wage $15 / hour is decent! Some of the management is open to feedback.

Cons

I started in 2017 as a Flex PT Employee. My hours change every 3 weeks based on business need. We average 20-28 hrs/week. During peak season (Nov - First part of Jan) we work full time or more hours in a week. July we work 30-40 hrs per week for about 2 weeks for Prime Day. Because we flex our schedule I thought it was great they gave us medical benefits. I qualified for Medicaid and stayed on it. So now it's 2019 and I don't qualify for Medicaid due to the pay increase and now Amazon is not offering us benefits for medical and prescription. Not sure what I'm going to do.

Viewing 145 - 147 of 153 Reviews

Glassdoor has 251,212 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.