Amazon CS CS CS reviews

3.5

54% would recommend to a friend

(120 total reviews)
avatar

Andrew Jassy

47% approve of CEO

55% positive business outlook

CS CS CS employees have rated Amazon with 3.5 out of 5 stars, based on 120 company reviews on Glassdoor. This indicates that most CS CS CS professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS CS CS professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

120 reviews
3.0
Jul 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home position, self schedule management options, company´s customer service obsession teach you a lot as well as the data protection policies.

Cons

Poor management, lack of workplace culture, trainnings are really poor in quality and to cover important subjects, not real carreer opportunities, the equipment provided isn't enough to provide the service level you expect from the agent, CSOS needs a huge update respose times are wait too long, and the bugs are a daily basis struggle, there was no supervisor feedback regarding how to improve the contact handling.

4.0
Jul 14, 2017

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Helpful employees, and easy, efficient solutions.

Cons

Too many policies. Periodic shift changes.

Viewing 118 - 120 of 120 Reviews

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