Amazon Virtual Customer Service Associate reviews

4.2

71% would recommend to a friend

(138 total reviews)
avatar

Andrew Jassy

69% approve of CEO

69% positive business outlook

Customer Service Associate Virtual employees have rated Amazon with 4.2 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Customer Service Associate Virtual professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate Virtual professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

138 reviews
3.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible remote opportunities (if applicable to your role/region). Amazon is a stable company with strong systems in place.

Cons

Every second is tracked (login/logout, breaks, productivity, etc.). Promotions and internal transfers may take time. Night shifts, rotating weekly offs, and sudden schedule changes.

4.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

work culture is good there

Cons

work pressure is also , but gradually you will be able to work

Viewing 4 - 6 of 138 Reviews

Glassdoor has 250,583 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.