Amazon Customer Service Operator reviews

4.3

66% would recommend to a friend

(171 total reviews)
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Andrew Jassy

82% approve of CEO

59% positive business outlook

Customer Service Operator employees have rated Amazon with 4.3 out of 5 stars, based on 171 company reviews on Glassdoor. This indicates that most Customer Service Operator professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Operator professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

171 reviews
4.0
Jul 14, 2025

Amazon

Recommend
CEO approval
Business Outlook

Pros

Good hours and plenty of overtime

Cons

management can be tricky depending on location

5.0
May 16, 2025

Average experiance

Recommend
CEO approval
Business Outlook

Pros

Free school (up to 5,500 a year) Flexible working times

Cons

Management favoritism amongst other associates

Viewing 7 - 9 of 171 Reviews

Glassdoor has 251,212 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.