Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

229 reviews
4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance and benefits are worth staying for. Job is very easy if you can pick up concepts and new things fast.

Cons

As an L3, there are no stocks/bonuses for this role. You do not get yearly tenure bonuses either; raises are strictly performance based each year. Lots of technicalities and bureaucracy internally as to who gets better raises or not. Promotion in

Viewing 1 - 3 of 229 Reviews

Glassdoor has 251,223 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.