Amazon Operations Manager reviews

3.5

58% would recommend to a friend

(2,237 total reviews)
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Andrew Jassy

56% approve of CEO

60% positive business outlook

Operations Manager employees have rated Amazon with 3.5 out of 5 stars, based on 2,237 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Bottom line is money. The company handcuffs managers with bonuses that vest every six months.

Cons

This is a very negative culture as far as management. Managers are treated like dirt but hourly associates are to be treated properly. There is no development of managers, rather your manager will yell at you if anything isn't PERFECT. You could part the red sea, and instead of being thanked, you will be yelled at because a small piece of blue tape came off of the floor and you didn't see and fix it before the GM saw it. The company talks about safety and doesn't allow hourly associates to work 12 hour days because of this. However, managers are expected to work 14 to 16 hour days every day (I have seen 20 hour days at times). There is no concern for a managers well being or personal life. Hourly associates can unionize and managers cannot - could that be the reason? Managers rarely get a moment to even eat a quick lunch. When this is brough up to senior management, the response is that it is OUR FAULT because we aren't managing our time well enough. Huh? Wasn't it you that added so much to our workload that no human could possibly complete? Oh yes, and hundreds of e-mails each day as well. You are expected to not be at your computer, but you are also expected to know everything that is e-mailed within minutes. (Sorry, not psychic) Amazon treats every manager as expendable and has about 50% to 75% management turnover each year from what I have seen. Yes, REALLY!!! At annual review time, 10% of managers are put on a Performance Improvement Plan, regardless of their individual contributions. I have seen managers who were railroaded out and degraded along the way. But the year prior they were the superstar. How did that happen? You better be in that top 90% or you will likely lose your job. Most of the other managers will be told they are doing a crappy job too. Only the top tier which is about 10% will be told they are doing a good job. Nothing like a bunch of negative reinforcement to de-motivate a management team.

5.0
Aug 23, 2014
Recommend
CEO approval
Business Outlook

Pros

great processes yet entrepreneurial. very smart people and a great hiring filter. good brand name to have on resume. amazon also offers a lot of different areas where one can try their hand from web services to retail to the kindle platform.

Cons

sometimes frugality is taken too far. work life balance can be an issue. some of the practices like no powerpoints in meetings can be quirky when taken to the extreme

Viewing 2197 - 2199 of 2,237 Reviews

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