Amazon Problem Solver reviews

3.7

65% would recommend to a friend

(475 total reviews)
avatar

Andrew Jassy

72% approve of CEO

70% positive business outlook

Problem Solver employees have rated Amazon with 3.7 out of 5 stars, based on 475 company reviews on Glassdoor. This indicates that most Problem Solver professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Problem Solver professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

475 reviews
3.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay and lots of hours. Great opportunity for advancement if given the right timing and bugging management.

Cons

Management switching and shifts lack of coordination can make the job a nightmare and create metrics dependent catch up dysfunctional job routine

4.0
Sep 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Day 1 benefits (healthcare, dental, vision) Good pay for a starter job. Free stock given to you upon a 2 year commitment to the company. Random prizes given out for trivia, games, or just coming in to work (I've won 5 prizes so far, things from a $5 gift card up to a $79 kindle) As far as the labor goes, most of the physical labor jobs in the facility I work in (Florence NJ) are extremely easy to learn. Some of them are more physical than others, but you do get rotated out of a physical job at the end of the lunch hour, so your body isn't going through the same stress motions all day long. You get two (2) fifteen minute (15) breaks((which are NOT mandatory by law in New Jersey unless you are under the age of 17 )) Our facility also offers FREE shuttle service to the riverline train transport in the area for associates. You are give Paid Time Off (P.T.O.) for 48 hours a year, and Unpaid Time Off (U.P.T.) for 80 hours a year, plus the UPT reloads 20 hours every quarter of the year. On top of all that, you ALSO get PAID vacation which accrues ever other paycheck. I believe there is a Maternity Leave that puts a Mother paid to be out for at least 2 month if not more, and a Paternity leave that is about 2 months paid as well. Amazon also offers 95% tuition paid if you choose to follow in one of five fields of study in certain college courses. Associates are also given free resume, interviewing, computer (excel, microsoft word and others) classes throughout the year if they apply for them in the building and the classes aren't full. There are also pay raises for new hires every 6 months, until you get to your third year, then you top out. However, there are seasonal promotions and regular promotions available randomly throughout the year.

Cons

Some employees are the biggest con I go to right away. You will come up face to face with quite a few people who just don't want to work at all. This means ANY physical labor is "excessive" in their eyes. I watch people in and out all day long perform Time Off Task (T.O.T.) mostly people just wander around talking to friends they made while working here, or family that works here as well. I don't mean just dropping by to say hi and leaving. I'm talking about people taking 3-20 minute blocks of just not working because there isn't a Process Assistant or Area Manager around to catch them. That is my biggest problem with this place. It's not an Amazon problem per say, I would imagine any warehouse would have this issue of "when the cat's away, the mice will play" going on. Just here, the people seem coddled to be honest. Other than that, the physical labor (to be expected) will have you sore the first few weeks especially if you came from a job that didn't require you to be on your feet for 10 hours at a time, lifting boxes or totes most of the day (if you land that job that day) The parking lot is the other negative (which isn't Amazon's fault). The township's fire marshal wouldn't authorize a second entrance/exit for cars, so everyone on that shift has to wait a solid 30mins to an hour to get out during "Peak (early November - mid/late December) Note that during non peak times, it's usually a 5-10 minute wait tops before it's clear driving right out.

4.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Plenty of Job Opportunities and Movement. Transparent Management. Encouragement to Pursue Education & Bigger Things.

Cons

Odd Scheduling. Hours System is Unforgiving. People can be extremely Unprofessional and Dramatic.

Viewing 430 - 432 of 475 Reviews

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