Pros
- Huge company with a ton of different opportunities across the world, in any position you are interested in. - Process Assistant role in particular is an excellent opportunity for building leadership and management experience. - Very open-ended roles with lots of individual flexibility in driving your own success. Large departments have a variety of processes, goals, and the people to achieve them. As a PA, it's largely up to you to decide how to utilize your resources through your associates to achieve your department's goals. - Strong employee support from management and HR. Majority of managers are highly skilled, extremely focused on employee support and development, and strongly motivated for the success of the team. - Constantly exciting and ever changing situations and goals. No end to the creative and organizational potential for those willing to build off of it. - As a PA, you are the most immediate (indirect) supervisor and face of leadership for the vast majority of employees. Majority of your day is working with associates and solving their problems. Extremely good role for anybody who likes helping people. Many of the tier I associates are unskilled, and it is exciting to develop your associates into their potential. - Decent pay and benefits for an entry-level leadership role. Lots of potential for overtime if you are physically up for it (see cons).
Cons
- Easy to move up from Tier 1 to Tier III for anyone with professionalism and work ethic. Far more challenging to move from Tier III to Tier IV, requiring years of experience and a proven track record of being above and beyond as a tier III. - Use of broad "tiers" for a number of different jobs considered on the same level reduces wages and opportunities to move up past tier III. - Heavily chaotic, not particularly well-organized warehouses. Lack of consistent direction and a lot of wasted effort, resources. Good opportunity to excel and get noticed as a Process Assistant is building processes to make order of the chaos; however, clear organization is not the norm and you may encounter significant pushback. - Physically demanding - 10-12 hour days on your feet with continuous need to be present across a large department or the entire warehouse. Occasional mandatory overtime leading to 50-60 hour weeks during peak times.