Amazon Customer Service Operator reviews

4.3

66% would recommend to a friend

(170 total reviews)
avatar

Andrew Jassy

82% approve of CEO

59% positive business outlook

Service/Customer Operator employees have rated Amazon with 4.3 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Service/Customer Operator professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Service/Customer Operator professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

170 reviews
5.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Global Impact: Amazon is a massive and influential company with a global reach. Working there provides an opportunity to be part of projects and initiatives that can have a significant impact on a global scale. Career Growth: Amazon is known for its commitment to internal promotion and career development. Employees often have the chance to advance within the company through various training programs and opportunities.

Cons

Intense Work Environment: Amazon is known for its fast-paced and demanding work environment. Some employees may find the pace and expectations to be stressful and challenging. Long Hours: In certain roles, employees may be expected to work long hours, especially during peak seasons or when critical projects are underway. This can affect work-life balance for some individuals.

4.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and hours and amazing associates

Cons

Job site was far away

5.0
Dec 23, 2023

Great

Recommend
CEO approval
Business Outlook

Pros

It was a good place to work

Cons

You work so much you don’t have a life

Viewing 37 - 39 of 170 Reviews

Glassdoor has 251,074 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.