Amazon Customer Service Operator reviews

4.3

66% would recommend to a friend

(170 total reviews)
avatar

Andrew Jassy

82% approve of CEO

59% positive business outlook

Service/Customer Operator employees have rated Amazon with 4.3 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Service/Customer Operator professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Service/Customer Operator professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

170 reviews
5.0
Jul 19, 2023

Love working here!

Recommend
CEO approval
Business Outlook

Pros

There are so many people that are kind and are always offering help. Managers and Pa's are great! I haven't run into any issues at all

Cons

Just some of the amazons extras don't work but that's a small thing that barley anyone uses.

5.0
Jul 5, 2023

Operator

Recommend
CEO approval
Business Outlook

Pros

For great leader ship people

Cons

Skill of the people knows

3.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Overtime always available so pay is pretty good.

Cons

They treat you like a number, and favoritism is terrible.

Viewing 49 - 51 of 170 Reviews

Glassdoor has 251,068 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.