Amazon Customer Service Operator reviews

4.3

66% would recommend to a friend

(170 total reviews)
avatar

Andrew Jassy

82% approve of CEO

59% positive business outlook

Service/Customer Operator employees have rated Amazon with 4.3 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Service/Customer Operator professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Service/Customer Operator professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

170 reviews
3.0
Aug 19, 2024

good and bad

Recommend
CEO approval
Business Outlook

Pros

sometimes many hours which is good for overtime, 4 day workweeks unless you choose to work the 6 days if avaialble

Cons

if you want to move up be next to the PA all the time asking questions otherwise you will be passed over because they dont actually post anything for advance just if your in the clique you will get the advancement, some PAs and others are very bias to some.

5.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment to work in with people

Cons

don’t be late to many time, they start to catch on

Viewing 16 - 18 of 170 Reviews

Glassdoor has 251,023 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.