Amazon reviews

3.5

60% would recommend to a friend

(209,257 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

High pay for Seattle, which is not the cheapest but definitely not the most expensive city. As a software developer there can be a lot of leeway for technologies used. A single engineer can be involved in all aspects of product life cycle, there's little division of labor. UI, schema design, implementation, testing, maintenance... High hiring standards have paid off - your peers are very competent and many downright inspiring. The company really does make long-term strategic commitments and stick to them. Employees truly do frame meetings around "so how is this good for the customer?"

Cons

Hours can be long. Pager-duty is a burden. (Both of these vary widely by group). Company-wide, there's not much room for promotion on the technical track (doesn't mean you can't get a raise or large RSU grant). Praise doesn't come easily. 401k match is a garbage 2% of salary. Absolutely no support for continuing education.

5.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Good pay. Good benifits. Great people. This company is a very good place to work. If you get a chance to work for Amazon.com DO IT!

Cons

During there down seasons they cut your hours. There peak seasons are around Christmas and mid summer. During other times you may see a big drop in hours. They just dont have the orders to put out sometimes. It verys week to week. Late Jan. my hours droped to about 25 a week. There was one week that I only had 12 hours. That is the only reason why I had to quit. It was one of the biggest mistakes in my life.

2.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Better than average quality of employees.: Amazon has a good hiring process and the newer employees are all competent. Employees are generally devoid of arrogance, which is a common complaint about companies like Google. Innovative department structure: The two-pizza team structure is innovative and offers a fair amount of departmental autonomy in theory(does not always work in practice) . If you prefer(as I do) an agile developer run process, Amazon has the advantage of not imposing counter-productive heavy processes. Developers have considerable autonomy to complete their assigned job on a day to day basis, though expect to be blocked ruthlessly and unreasonably if you try to be innovative. Developers treated relatively well: You will get your extra flat-screen monitor on demand, no questions asked when your manager wont. Your manager's digs will not be much better than your own. Weekly tech talks etc.

Cons

Excessive, incompetent and unnecessary middle management: Too many less competent people from early days. are now in middle management Middle management rarely seen to come up with a constructive idea but will block and side-track ideas from developers. Tracking metrics is a cultish obsession. "Churn and burn" culture: I picked up the phrase "churn and burn" from a posting on another website by an Amazon manager, but it fits so I'll use it. The philosophy seems to be to mindless pressure the employees to improve "productivity". Amazon seems to do this way beyond the optimal point. This may be a trait of Jeff's that filters through the organization and manifests in a distorted form. The death march feeling is always there and morale is poor. 24X7 pagers are common but you may not be told in the interview process. Intellectual pretensions in technology: Possibly due to a lot of bright but immature young hires there is a bit of a poseur culture regarding what is appreciated. IME outside the main website there is more of a desire to impress Slashdot than win and keep new customers(e.g. Mechanical Turk with no attempt to engage real users and customers for it) Awful cramped working conditions: There is NO attention paid to making the workplace brighter and fun. People are packed as tight as possible. There are no recreational facilities or a couch to sit on and read an industry magazine. I guess they want to keep employees "productive". Move to the burbs if necessary but give people some breathing room, please!

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