Amazon reviews

3.5

60% would recommend to a friend

(209,243 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Some of the people I've had the pleasure of working with have been nice and very bright. It's really been a pleasure to work with them. Having a world class internet retailer on your resume if you are interested in the industry helps to get you noticed. Amazon has been incredibly successful (we even had a good Q4 despite the economic issues plaguing other companies) so if you do work here you can learn how it happened. You can also see first hand how what works when your small can create a lot of internal turmoil when you get big if it doesn't change.

Cons

Launching products is considered more important than ensuring that code is robust and documenting how things work. Despite Amazon's large size it doesn't have a lot of well developed work processes & groups often have different goals & missions. This makes getting things done for a project challenging since a team that needs to do work for your project might not think it's important and might not be able to accommodate your needs. It's a pretty competitive and political environment. There are people who will take credit for your work (since they are looking for their next promotion) so make sure your keep your manager informed of what you are working on. Most teams don't get it right the first time so make sure you get everything tested.

4.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Customer focus is truly priority #1 throughout the organization. 2. Long term focus of management means consistent message and direction. 3. Plenty of smart people, and very few places for the "dead weight" to hide. 4. Very easy, and expected, to rotate through various functional areas of the company. Most people switch roles at least every 2 years.

Cons

1. Extremely detail oriented culture. It is expected (and considered a strength) that management "dive deep" into all details. This can be very trying at times. 2. Organization is very lean in terms of staffing. While there is the argument this can drive innovation, and has positioned the company well in the current economic climate, it means there is ALWAYS more to do than time to do it. You need to be able to draw your line (in terms of what you are willing to give) and hold to it while delivering on the top priorities. 3. Not the place to go to be "developed". It's very much a "sink or swim" type of culture. The expectation is to hire smart people and then it's up to them to deliver and make their way through the organization.

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Glassdoor has 250,622 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.