Amazon Software Development Engineer reviews

3.5

52% would recommend to a friend

(3,321 total reviews)
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Andrew Jassy

34% approve of CEO

50% positive business outlook

Software Development Engineer employees have rated Amazon with 3.5 out of 5 stars, based on 3,321 company reviews on Glassdoor. This indicates that most Software Development Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Software Development Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

There is little bureaucracy and a relatively flat hierarchy. Many members of senior management have a technical background and are very intelligent. They are also open to ideas and respectful of other employees. One of Amazon's corporate values is frugality which usually leads the company to avoid and cut unnecessary spending such as fancy furniture for senior management, or expensive benefits packages for niche groups. Amazon is a relatively efficient, fun, profitable company to work for.

Cons

The on call schedule can be a serious burden. It limits the ability to make and keep commitments outside of work at times and can be a drain on an employee's family. They are also starting to lose their young, lean company feel. Process sometimes trumps results.

4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon has quite a lot of smart people, and they're given free reign to solve problems the way they think best (after all, they have to deal with the aftermath). The result is a streamlined, low effort, build/deployment system, fairly low bar for building new services and tools, and the opportunity to try new things in a safe manner. the technical environment is top notch, and the important parts are implemented well enough (always some room to improve). Amazon is obsessed with metrics - when a service is deployed, part of the process is choosing metrics and monitors to ensure that any problems are caught automatically and fixed; due to the good tools, patches can be pushed out in hours, and rolled back in minutes, so responsiveness is expected. Senior management communicates fairly openly; the CEO fields questions at the quarterly meeting, and welcomes hostile or difficult questions, which surprised me. At a divisional level, I always had a good idea of where things were headed and the priorities.

Cons

Amazon will eat your life - pager rotation sucks, and if your service needs babysitting, you may not have an ops team to handle the general things. What this means is that a lousy service will take your free time and interrupt your sleep one week out of 6-8. This would be as expected for a lot of things, but some services are naturally chatty (external systems, upstreams that file a pageable ticket to find out why your service is acting up, etc.). In addition, the workload can be high if you find yourself in the wrong place - choose wisely. The downside of free reign with teams is that there is often little consistency of behavior, as each team implements what it needs; this can cause problems if you need something not offered. It also impacts crosscutting concerns - coordinating multiple teams is almost impossible. Payments is a high stress area, as is anything that supports warehouses. Having been in payments, it's getting better, but I didn't get along with one or two of the managers; I got a bit burnt out, then was denied vacation that I desperately needed and tossed on a deathmarch project., so that colors my views a bit Amazon has cheap benefits (frugality is the watchword, but it burns a bit when the most significant bennie is a bus pass). On the flip side, you are paid well if you do well.

4.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart people and lots of opportunities to learn from them - frequent tech talks, generally open communications policies. All of the managers I've had have been people that I've felt like I've worked _with_ rather than _for_ - they've been generally interested in figuring out what's needed for our customers and getting the group's feedback on how to get it done. I haven't experienced any of the micromanagement styles that I've seen mentioned in other reviews here.

Cons

Most software groups are responsible for software that is used by a production website or service -- that means that depending on how old the software is or how well it was written or how well its operations were thought out, it can fail gracefully or not. Some groups have frontline oncall support teams, but many do not, so if the production software fails a lot, you may be on a pager rotation that can cost you some sleep :(.

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