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      Amazon Web Services

      Part of Amazon

      Is this your company?

      Amazon Web Services reviews

      3.6

      62% would recommend to a friend

      (14,053 total reviews)
      avatar

      Matt Garman

      52% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.0

      Work/Life balance

      3.0

      Senior management

      Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      2.0
      Nov 19, 2025

      In moral

      Customer success manager(csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      AWS offers compensation that consistently ranks at the top of the industry. Base salary, annual bonuses, and RSUs create a strong total rewards package that grows significantly over time. The equity structure is especially attractive, with meaningful long-term upside tied to performance. Benefits—healthcare, 401(k) match, and employee discounts—are comprehensive and competitive. For high performers, the pay structure strongly rewards impact, making the overall compensation one of the biggest advantages of working at AWS.

      Cons

      Management at AWS often operates with a top-down, metrics-driven mindset that prioritizes output over people. Leaders push ambitious goals without aligning teams on realistic capacity or providing the support needed to execute effectively. Communication is inconsistent—strategic direction shifts quickly, but guidance rarely filters down with enough clarity for teams to stay aligned. Many managers rely heavily on escalation instead of coaching, which creates a culture where issues surface late and employees feel undervalued. Career development is talked about often but rarely implemented in a meaningful, structured

      Viewing 529 - 531 of 14,053 Reviews
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      ReviewsAmazon Web Services reviews

      Glassdoor has 16,920 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.