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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (4 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      4 reviews

      Reviews about "Work Life Balance"

      Return to all reviews
      3.0
      Aug 5, 2021

      Good

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life balance is good

      Cons

      Few growth opportunities in the market

      3.0
      Mar 17, 2021

      Great benefits. Very high stress levels. Poor leadership.

      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing and having a fixed schedule helps having a healthy balance between work and personal times.

      Cons

      Dealing with customers expecting the high level of customer service provided by American Express is VERY stressful, particularly when the company decides to change every day procedures without previous notice. American Express customers can be some of the most entitled customers out there. Leadership is poorly selected and hired, as well as poorly supervised, which makes for very uncomfortable interactions and presents additional obstacles on a day to day basis.

      Viewing 1 - 3 of 4 Reviews
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