American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple divisions and departments Opportunity for advancement Remote work is available and common Lots of really smart, talented, and dedicated people

Cons

Very hard to reach goals and maintain any work/life balance Favoritism still plays a role in the year-end merit, bonus and recognition award alignment process The actions of some leaders don't match the words re: the culture and values of American Express don't always mat

4.0
Feb 9, 2026

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Could be a bit stressful at times

Viewing 340 - 342 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.