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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,669 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      19K reviews
      5.0
      Oct 12, 2011

      Good Company - Sane people, work-life balance

      Risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company (American Express) has much less drama than many others I hear about, sane reasonable people, work-life balance (aka 40-50 hours a week depending on job, and typically more towards 40).

      Cons

      Like any big company, change is slow. I also think there should be more investment in infrastructure (from both technical and people).

      4.0
      Oct 10, 2011

      Great atmosphere, but salary is low

      Corporate card acquisitions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and insurance Great campus with perks and diverse workforce Nice atmosphere

      Cons

      Salary is very low, bonus is offered every quarter for the first year, but after that it is gone. Product being pitched is the same approach every single call, dialing for dollars gets tiring

      1.0
      Oct 2, 2011

      One of the most stressful jobs I've ever had.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is better than a lot of industries in Phoenix. Benefit package started first day and they are good benefits. Vacation time is more than adequate.

      Cons

      The job is very stressful. In order to be in the top percentage you need to walk over your coworkers. Management does not care about employees. We are belittled and downgraded. Incentives were just changed due to the "value" your department has to the company. Shifts are changed roughly every 4 months. They seem to spend their time finding reasons to write you up for "infractions". That way they don't have to pay incentives.

      Viewing 18070 - 18072 of 18,669 Reviews
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      Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.