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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,660 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,660 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Sep 9, 2011

      Almost every IT function and service that can be outsourced has been outsourced. Better enjoy working with many vendors.

      Lead technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is staggeringly good compared to other industries. It's a finance company, so of course they're doing well and they pay top performers (1 rating) handsomely with 20-30% bonuses - but basically you have to work two jobs worth of effort and hours to get it, so it's a bargain for Amex - effectively two head count for the price of one and a third with the rest striving for that bonus working equally as hard.

      Cons

      Outsourcing. You squeeze your talent so hard or shuffle them off to a vendor who then downsizes, cuts their pay, outsources their job, at the expense of the Americans in American Express.

      3.0
      Sep 6, 2011

      Stimulating and challenging

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a whole a very good organization to work for if you are full time permanent. Always an opportunity to upgrade oneself and move around in various opportunities if one desires to. This organization is also extremely good at organizing and supporting various community causes and events - ie giving back to the community.

      Cons

      On a whole, a great place for, so no downsides to report. To note, many are contractors both within and outside of North America and though they are hard working and contributing members, the one downside is not retaining all that knowledge within the organization when contracts not renewed for long term contractors or switching to another or cheaper provider of contracted resources.

      Viewing 18076 - 18078 of 18,660 Reviews
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      Glassdoor has 22,019 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.