American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 26, 2011
Recommend
CEO approval
Business Outlook

Pros

- Senior leaders, (Vice-President level and above only) are people I've came across as really talented if not people with really visible leadership competencies. - Any form of valued innovation that doesn't require the company to cough that extra dollar are usually good to go and well-appreciated - Fantastic work-life balance and flexible work arrangement (at least you can choose to balance your work-life when you care less about that extra chance to impress) - Great place to learn when people are generally not that dim-witted

Cons

- Change is good but when there's too much of them, people start to behave in ways conforming to such culture without truly realizing that change is still an event and something that should be throughly evaluated... I've seen people using it as a tool to exhibit that they are 'in-sync' with the notion/ culture whatever you call it. These people work to inject 'sense' to meaningless development only to abandon or thrown to others after receiving the credit. - Just looking at the brand, American Express should really Improve their compensation package to match company of similar scale and calibre. - They'll not think too much to displace you for a variety of reasons

4.0
Jan 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Family feel with co workers. Great compensation compared to other call centers. Excellent benefit package. Fortune 500 company that takes care of their employees.

Cons

Center is closing in 2011. Other than that there really is no downside to American Express. Thought I would be there until retirement.

Viewing 18172 - 18174 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.