American Express reviews

4.1

82% would recommend to a friend

(18,644 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,644 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Dec 5, 2010

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The brand recognition is certainly a plus. The leadership is hit or miss but overall the culture promotes work life balance.

Cons

Oftentimes the leaders are inexperienced and ineffective. The culture is "nice" but too much so. People are not honest until review time

3.0
Dec 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Outstanding company with brand that I am proud of and use myself. Easy to explain where I work and what I do Good work life balance but be careful...

Cons

Even though their best customers are over 45 years old, Amex is very focused on youth when it comes to it's employees. Amex does not value real experience in it's work force. It' nearly impossible to find a upper middle manager (AKA Band 45 VP) that became a VP after age 35. Most experienced employees are pushed aside after a certain age regardless of how successful and award winning they have been to make room for the next generation. So don't stay too long. If you miss more than two opportunities to get promoted it's time to leave.

3.0
Dec 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Company for personal development, training and growth if you are in the right division with the right manager. Company has a great reputation as a fortune 500 organization.

Cons

Limited mobility due constant downsizing, really low compensation package compared to industry standards. American Express will not promote from within and offer appropriate compensation.

Viewing 18196 - 18198 of 18,644 Reviews

Glassdoor has 22,002 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.