American Express reviews

4.1

81% would recommend to a friend

(18,636 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 12, 2010

Change for change sake

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, opportunities to work virtual.

Cons

Constant change without sharing the vision for the change. Some work is moved around only to change back a short time later after a leadership change, seems like a waste of time and resources just to adjust to the preference of the leader of the moment.

4.0
Aug 11, 2010

A great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work /life balance focus on brand and service global opportunities

Cons

Too many layoffs disrupting progress Limited product offering Quality of staff not as talented

3.0
Aug 10, 2010

Good company, but PMPs suck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to telecommute, Pay is in line with other companies, Bonus is good and profit sharing. FMAL and management working to support you. Nice environment. Ability to pick your own holidays. Good amount of PTO. Good medical & dental.

Cons

Managements lack of competency. Favoritism. Spineless leaders. Too many meetings. Decisions take to long to make. No flexibility to work at campus nearest to you. No process to rate your leaders. Performance process SUCKS, it's how well your leader like you, not to mention a bell curve.

Viewing 18241 - 18243 of 18,636 Reviews

Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.