Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,630 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Apr 18, 2010

      Finance Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good working environment for all

      Cons

      More talk on lateral movements than reality

      3.0
      Apr 15, 2010

      Good Workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity and Location and Experience

      Cons

      Employee Performance criteria is inconsistent and irrelevent. Salary and Compensation is not matching up to Market standards

      3.0
      Apr 13, 2010

      Ok place to work - but nothing great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top reasons to work at American Express is to get training in Direct Marketing, work with nice people and work in an overall decent environment. Also, it's nice to be at a company that puts their Cardmembers first and is committed to doing right for them. Overall, it's an ok place for women to work - the maternity benefits are fine, the work-life balance depends on the group. However considering how many women work at the company, there is only 1 woman (Louise Parent) who is on the leadership team.

      Cons

      As much as the company wants to instill a "will to win" and "innovation" among employees - the culture just doesn't have it. There is an overall arrogance at the company. The culture breeds "We're the best because we are Amex" which really holds the company back when it comes to innovation and trying new things. Ultimately - this could really be what takes American Express down at a time when the future of financial services is uncertain. The company is also very political - a lot of "roadshows" and networking is required if you want to get promoted. It's not enough if you are smart, go a good job and are nice to people, you really need to network too.

      Viewing 18304 - 18306 of 18,630 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.