American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 4, 2009

Could be better, could be worse...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- virtual positions are plentiful - depending on department/leader you have the freedom to do your job - ok salary, ok benefits - supports work/life balance

Cons

- too much work, not enough people - everything is a priority - very siloed and complex company structure. a lot of duplication of efforts - some business units are very myopic

1.0
Nov 29, 2009

Corporate Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Allow employees to work from home when needed. Allow employees to leave work early for medical appointments when needed. They are very flexible with this.

Cons

If you don't fit in with the cult like culture it will be very difficult to get promoted no matter how hard you work. Many of the programs are incredibly dated and are not used by other companies, so it is very hard to pass on your technical skills from Amex to the next company. If you join Amex, make sure the kool-aid is to your liking and you plan on staying forever.

4.0
Nov 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Amex is a good company to work for because they encourage their employees to balance work with their personal life.

Cons

The compensation is below par compared to other NY area financial services companies. The credit card industry has been hit hard, so Amex is dialing back jobs.

Viewing 18373 - 18375 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.