American Express reviews

4.1

81% would recommend to a friend

(18,626 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,626 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 11, 2009

A great place to start a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Promotional opportunities, recognitions of achievements, the company's core beliefs (Blue Box Values).

Cons

A few bad apples that take a long time to get flushed out. American Express will not fire bad employees- they will just slowly transition them out (sort of like a splinter).

3.0
Nov 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay was great. Loved having a flexible schedule.

Cons

Management was very unprofessional. Your perform is based so something called tbass. You have to get excellents or you are doom. If you get a very good or good that does not mean anything you still by their standards are not doing any good.

3.0
Nov 6, 2009
Recommend
CEO approval
Business Outlook

Pros

great work/life balance, people very much respect that you have a life outside of work, large company that one would think would allow for lots of movement within the company

Cons

mangagement is quite passive aggressive and takes too long to make a decision. Some groups are better than others at promoting their employees. With employees moving around every 2 years, it can be difficult to establish any real knowledge or team cohesiveness.

Viewing 18382 - 18384 of 18,626 Reviews

Glassdoor has 21,982 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.