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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,623 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Aug 4, 2009

      American Express

      Systems support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global brand Friendly-ish environment "Blue Box Values" Positive

      Cons

      Don't recognise the value of their staff Don't live up to their goals of paying in alignment with similar roles in the area

      4.0
      Jul 8, 2009

      Too bureaucratic and too many decision makers.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The comapny genuinely cares about its employees and will do everything it can to make it a better place to work. The system will well protect you and you will also have a chance to speak out. Work hours are good and most people share great respect of colleagues. One wouldn't be surprised to see colleagues who have worked in the Company for many years.

      Cons

      There is an incredible amount of bureaucracy in the entire company and there are levels and levels of approval to go through for each tiny little decision. Innovation is usually sacrificed and it can easily get boring and run of the mill after a few attempts. The internal mechansim has created so much unnecessary work and waste which is frustrating to some departments and users.

      Viewing 18409 - 18411 of 18,623 Reviews
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      Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.