American Express reviews

4.1

81% would recommend to a friend

(18,623 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jun 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Good entry for the resume.

Cons

AMEX was a very good company years ago...the golden years were the 1980's. After 9/11 the company never quite recovered and the gloves came off way before the current financial crisis. While never competent at basic processes like human resource management and information technology, AMEX did very well through creative marketing and talented people. Now, it's just another lame duck bank which doesnt even pretend any more to be at the forefront of current management trends. Unfortunately, AMEX has run out of ideas and is quickly running out of talent. The only long term plan is short term survival....while AMEX will be around for a long time, it's a pale shadow of the exciting and dynamic company it once was.

2.0
Jun 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Great benefits package although every health plan had a deductible this year. Good work/life balance with flexible hours.

Cons

Immediate management doesn't know how to do the job and having a hard time understanding the difficulties of the position. I take the job home with me every night and its keeping me up at night.

3.0
Jun 12, 2009
Recommend
CEO approval
Business Outlook

Pros

good work life balance; good for secondary income earners; nice people; able tomove around the company with ease; friendly colleagues

Cons

career progression is quite slow; compensation is lower than peers; relationships are the only way you are able to move up

Viewing 18415 - 18417 of 18,623 Reviews

Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.