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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,623 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,623 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      May 4, 2009

      Wake up before it's too late!

      Ccp
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are none.It's gone belly-up there.

      Cons

      The management turns on the subordinate employees. Everyone's under pressure and the types of systems used to measure performance are ineffective, incompetent, and punish the employees for situations out of their control. Every minute of their time is monitored and judged. It's more like a prison than a workplace. It's unbearable there and morale is the worst. The Blue Box values have been abandoned a long time ago.

      1.0
      May 4, 2009

      Don't believe everything they say in the interview.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The competitive pay and good benefits package were definitely a factor in helping me decide to come to work for American Express. The office location is convenient so I don't have much of a commute.

      Cons

      The job is not as it was described in the interview. Technical skills they were looking for, and that I said I was looking to use, are not needed so not being used. Had I known that most of my time would be spent taking minutes and doing status reports I would not have accepted the position. I am looking for more challenging work elsewhere.

      5.0
      May 1, 2009

      Great place to develop as a leader

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focus on leadership development and the quality of the people. The brand and customers are outstanding especially for a marketer. The internal alignment helps keep the organization moving together.

      Cons

      Financial Services are challenging in this environment. Budgets are tight. But when things turn around this will continue to be a great place to work.

      Viewing 18433 - 18435 of 18,623 Reviews
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      Glassdoor has 21,978 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.