American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Very friendly, welcoming and helpful corporate culture (at least in Phoenix). Excellent training program and excellent benefits.

Cons

Extremely bureaucratic, a lot of turf protecting, management not really willing to go to bat for you. Although people are friendly and willing to help, most of the time they just send you in circles. Very hard to get answers and a lot of defeatist attitudes. Recruitment process very impersonal and again, bureaucratic.

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Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.