Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Jan 2, 2009

      Great Brand Name, cheap on benefits and compensation.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can't beat the brand name. There is something special about having this on the resume.

      Cons

      As many of the posters indicated here - the compensation at American Express is below industry averages. In addition, the healthcare / dental benefits do not compare to other Canadian companies. A portion of my paycheck goes toward my healthcare benefits [mandatory] and I can't even opt out of participation and the coverage isn't even that great - a lot of claims are not even covered. The insurance provider that AE has chosen [Great West Life] is a poor choice compared to others in the market. The location of the headquarters in Canada is in Markham. I don't understand how a Fortune 100 company that is a major Financial Institution do not have its head office in the downtown core [other than for cost reasons].

      2.0
      Jan 2, 2009

      AMEX better wake up before its too late!

      human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance and a generous paid vacation allotment - also the ability to purchase up to an additional 5 days of vacation each year during open enrollment which is deducted bi-weekly throughout the year at your old rate of pay.

      Cons

      It's not necessarily what you know that advances you in the organization, but who you know. There is also a NY mentality in Staff Groups and most of the higher level jobs are either sitting in NY or eventually pulled back into NY with really no thought given to it. The performance management process is also a joke and has been for several years. Ken Chenault believes in a "bell curve" and often employees are shifted down in rating (impacting bonus and long term incentive) just because enough lower ratings haven't been awarded in a dept. Leaders also don't know how to deliver messages nevermind all of the leadership training and coaching focus in the organization (which has now been eliminated with the recent 10% reduction in force).

      4.0
      Jan 2, 2009

      ...

      Assistant manager, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people, the relaxed atmosphere, and the supportive corporate culture

      Cons

      Lotus Notes email and databases are tedious

      Viewing 18496 - 18498 of 18,611 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.