American Express reviews

4.1

81% would recommend to a friend

(18,592 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Aug 15, 2008
Recommend
CEO approval
Business Outlook

Pros

A Fortune 500 company and one of the 30 stocks that comprise the DJIA, American Express is a leader in the payments and travel industries. It is a strong and highly-respected brand with a unique business model that is the envy of its credit card competitors. The company is full of very smart and talented people and places a strong emphasis on work-life balance. Work culture leans more towards teamwork, not competition, and strongly focused on delivering premium value to its Cardmembers. Its global reach and presence allows for collaboration across borders and encourages diversity of ideas.

Cons

American Express offers salaries that are at par with its peers in the payments industry, but not exactly highly competitive. The benefits package has undergone changes in the last few years, leading to dissatisfaction among some existing employees. The company as a whole could also do a better job at meritocracy.

4.0
Aug 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Time off policy is great - better than most other companies out there. At the manager level, you get 28 days of PTO (inclusive of all holidays) walking in the door. There's also a very generous 401k match plus profit sharing (last year was around 10% of base pay).

Cons

Salary levels seem to be slightly lower than similar positions elsewhere. The health plan is a high deductible plan with an HSA which can be a big downer if you have something major one year. I don't think the premiums are low enough to justify the decrease in benefits.

Viewing 18550 - 18552 of 18,592 Reviews

Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.