American Express reviews

4.1

81% would recommend to a friend

(18,591 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Great brand. Very nice and collegial atmosphere. Emerging workplace flexibility policies and programs. Focus on leadership and employee engagement is heading the company in the right direction.

Cons

Can be a passive aggressive culture. Very bureaucratic and heavily matrixed environment--difficult to get things done. Slow moving.

5.0
Jul 1, 2008
Recommend
CEO approval
Business Outlook

Pros

People here are hard working, knowledeable and friendly, the matrix organisation works well when every one is engaged in a project. The company is very good on listening to staff needs and pays a lot of attention to employee engagement. I've worked for one terrible VP (on maternity leave now thankfully!!!) however general management standards are very good. Work life balance is promoted and management are keen to ensure that people are informed of any news as soon as possible, good location in london for commuters near Victoria station. Overall one of the best companies I've worked for, and I've worked for a few!!!

Cons

Pay isn't the best to be fair.

Viewing 18562 - 18564 of 18,591 Reviews

Glassdoor has 21,942 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.