Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 432 reviews)); "Good benefits and meet lots of cool donors." ((in 235 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 83 reviews)); "The mission is great and fuels progress" ((in 59 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 319 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 296 reviews)); "Long hours and lots of work" ((in 137 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 132 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

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American Red Cross

American Red Cross reviews

3.3

50% would recommend to a friend

(4,616 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Mar 11, 2009

Great mission, horrible leadership

Associate

Recommend

CEO approval

Business Outlook

Pros

The mission is very honorable, there is something uniquely different about working to help others and working for just a paycheck. You meet a wide variety of people from different backgrounds.

Cons

HQ needs a complete makeover. Instead of laying off employees every quarter, HQ should reevaluate its leadership. The organization is also stuck in the past, refusing to move along with the times. It lacks a connection with the younger generation, who will eventually be their key financial supporters. Total lack of respect for chapter employees, the ones who are out in the field and doing all the grunt work. Employees who hold leadership roles do not respect their lower rung employees. Lack of growth potential, no encouragement to succeed.

1.0

Jul 9, 2008

No real understanding of how the organization works, or what is needed to save the business

Manager

Recommend

CEO approval

Business Outlook

Pros

Overall Mission and dedication of line staff is inspiring. These people keep the organization going despite the mismanagement at the top. As in any organization people resist change, but in this case it is warranted because the proposed changes are usually ill informed.

Cons

Revolving top management continues to disappoint, with decreasing competence. Significant change is required to save the business, and new regimes fail to study the situation before they enact solutions, which are always misdirected. Any employee with any seniority is seen as part of the problem, and therefore is discounted, ignored or displaced.

2.0

Jun 12, 2008

You really don't want to work here.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

It's an important organization that does valuable work for the community. Pension plan, if you've been here 5 years or more.

Cons

Upper and middle management appears to be incompetent, from my prospective anyway. Recent staff cuts mean everyone's workload has increased. Small annual increase in salary and no bonuses. Little or no company paid training due to lack of money in the budget. Bureaucracy hampers productivity. Technology used to control and monitor employees, rather than enable them to be more productive. Downtown D.C. location means a long commute and costly parking.

Viewing 334 - 336 of 4,616 Reviews

Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Community Volunteer Engagement Senior Specialist

Blood Collection Staff - Customer Service

Blood Collections Staff-Customer Service

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American Red Cross

American Red Cross reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great mission, horrible leadership

No real understanding of how the organization works, or what is needed to save the business

You really don't want to work here.

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