Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 435 reviews)); "Good benefits and meet lots of cool donors." ((in 226 reviews)); "Great Coworkers and Supivisors" ((in 114 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 81 reviews)); "Very predictable and such great staff" ((in 77 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 320 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 298 reviews)); "Long hours and often with short notice due to emergencies." ((in 142 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 130 reviews)); "leadership is poor and not supportive" ((in 107 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Feb 4, 2014

Lifeguarding

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Alays rewarding having someone say thank you after they finished swimming

Cons

Did a lot of sitting around.

American Red Cross Response

12y

Thank you for your feedback! We appreciate your review and are glad to hear that your job was rewarding. Although lifeguarding does require its share of “sitting around,” it also requires the ability to spring into action at a moment’s notice and save lives. Thank you for being part of our mission.

3.0

Feb 2, 2014

Locally great. National level makes it tough to stick around

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very committed staff! Tight-knit community within the local staff despite being from different departments. Management on local level is very supportive. Volunteers take positions very seriously and are some of the most dedicated people I've worked with. Work-life balance is considered, which is very helpful in an organization that focuses on disaster and high-stress situation. There is a true concern about not having staff burnout or get emotionally run down.

Cons

Lack of communication between NHQ and the local Chapter staff. There seems to be an "us" vs "them" mentality when it comes to delivering services. Difficult for Chapter staff to back the information put out by National, as information does not always accurately reflect what the organization actually does. As in any NPO it is difficult to expand scope of services if materials (whether it be financial, staffing, or space) is not available

5.0

Jan 28, 2014

Great place to volunteer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are mostly down to earth and work together.

Cons

Some of the lazy kids just wait around and do nothing until the time is up.

American Red Cross Response

12y

Thanks for your review. Nothing makes us happier than hearing our employees and volunteers are able to build relationships and work together to achieve our mission. We also appreciate your bringing to our attention the issues you experienced with workplace performance and will keep this in mind as we provide feedback to our workforce.

Viewing 4351 - 4353 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Community Volunteer Engagement Senior Specialist

Blood Collection Staff - Customer Service