Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 426 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 246 reviews)); "Great Coworkers and Supivisors" ((in 110 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 76 reviews)); "Very predictable and such great staff" ((in 70 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 312 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 302 reviews)); "Long hours and often with short notice due to emergencies." ((in 142 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Apr 20, 2015

Expect to be overworked and underpaid

Disaster program specialist

Recommend

CEO approval

Business Outlook

Pros

If you are in a large market area, including any major city, you'll get valuable training and experience that will help you get another job in the future

Cons

Massive layoffs have left the company severely understaffed. You will have responsibilities and goals that you can't possibly meet. Luckily local management is pretty understanding of this, but you'll still be trying to meet crazy goals with little support. Salary? You'll probably be paid at about 50% of market value. Seriously. I left the Red Cross and immediately doubled my salary. It's a disaster

2.0

Feb 23, 2015

Donor Recruitment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very rewarding job knowing all the Blood your Territory collects will be used to save lives. It is also great working with all the Volunteer at Churches, Businesses, Schools. Great Co-workers.

Cons

Management has made this a very bad place to work. Excessive goals and cutting staffing days before blood drives and unwilling to adjust goals down to make goals/bonus attainable. Most of my former co-workers are very unhappy and would love to find other employment. Turnover of collection is at an all time high.

1.0

Feb 7, 2015

Service Agent

Service agent

Recommend

CEO approval

Business Outlook

Pros

Blood drives held at the call center. saving lives, friendly and dedicated coworkers

Cons

If you want to be treated poorly, please apply. Otherwise, run away from this place!!! Point system sucks, management shows favoritism, they write you up for performance goals but bonus structure is set up for you to fail. They always say the employees are there to stay but they fire people left and right. They claim that they are always broke (non-profit) and can't afford to give raises. That place is a joke!! No cellphones are allowed, not even in the bathroom, Even the managers are looking for new jobs. They push you to make bonus then take half of it away if you have a write up. They want the service agents on the phones at all times, no reading material like magazines are allowed at your desk, you get 7 mins in an 8hr day to use the bathroom. That place is a circus. I worked there 3 yrs and only got 1 raise!! PTO is never approved, computer systems are forever going down, angry donors complain about we call too much. call script is outdated.

Viewing 97 - 99 of 4,614 Reviews

Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Tucson PT Call Center Agent I - July

Warehouse & Inventory Coordinator