Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Good benefits and meet lots of cool donors." ((in 237 reviews)); "Great Coworkers and Supivisors" ((in 103 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 84 reviews)); "Very predictable and such great staff" ((in 79 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 325 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 283 reviews)); "Long hours and often with short notice due to emergencies." ((in 143 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 127 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,614 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Jan 3, 2015

Mostly wonderful work experience

Specialist

Recommend

CEO approval

Business Outlook

Pros

The brand is strong and makes you feel proud to be a part of the humanitarian organization.

Cons

High upper management made poor decisions over many years. No stability or appreciation for employee dedication.

3.0

Dec 31, 2014

Not a very professional atmosphere

Account representative

Recommend

CEO approval

Business Outlook

Pros

Collection bonuses when you exceeded goal are good

Cons

loud, unethical, favoritism showed, upper management play around a lot

2.0

Dec 26, 2014

Disheartening experience.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Helping others through education and increasing blood donations. The ARC has many different divisions SAF (Service of Armed Forces, Biomedical, Disaster Relief, etc). The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Cons

There is no 40 hour work week. It is 60+ hours, if you're lucky. Account Managers are the only employees held financially accountable for achieving goals. You can work 70 hours and receive only 40 hours pay and bust your butt, but if the collections staff doesn't like you (which they won't due to poor management) you will NEVER achieve your goals. Collections staff can shut down blood drives, defer your donors, all the while getting paid to make your life miserable. There should be some type of personality testing to "weed" out the negative people who thrive on hurting others. Some of the people in charge here only want to see others fail. Kind of crazy considering what a great organization the ARC is and how many different ways the ARC impacts people globally. Very sad and disheartening knowing that upper level management wants to blame one side (donor recruitment) and praise the other (collections). Absolutely bewildering!!! You give and give and give, and they take and take and take.

Viewing 160 - 162 of 4,614 Reviews

Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Donor Center Phlebotomist