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American Red Cross

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American Red Cross reviews

3.3

50% would recommend to a friend

(4,611 total reviews)
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Gail McGovern

70% approve of CEO

49% positive business outlook

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Donors are amazing and rewarding job.

Cons

Loved the job itself, and the donors are amazing! I was a returning employee that had previously been there almost 4 years. Took time away to raise my son. Came back after 3 years and what an awful experience. I was super excited to be back doing a job I absolutely loved however regretted it from the day I came back. Management is awful. Nothing but attacking their staff they don’t like, favoritism for certain staff, retaliation is awful! Supervisor had no clue half the time what she was actually doing, but yet if you brought concerns her way instant push back and your on her target list. New orientation was a joke. Supervisor didn’t give me hardly any information, was set up for failure. Thanks to some of the amazing staff I figured out my schedule app, benefits, mileage, travel time and union benefits. When brought to supervisors attention she said not her problem. Supervisor always played the victim card but yet she would trash talk you to certain staff she liked and giving out information only supervisors should have. Wouldn’t recommend fixed site location to anyone.

2.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

They work they do supporting items like natural disasters

Cons

As a former employee, I feel compelled to share my experience working under a leader who single-handedly fostered a toxic workplace culture that affected every aspect of our daily operations. The lack of clear standards, shifting expectations, and a constant sense of instability made it impossible to thrive or even feel secure. The leader in charge during my time there was, unfortunately, the root cause of this dysfunction. There was a significant gap between what was expected of us and what was actually communicated. Decisions were often made on a whim, and any form of constructive feedback was either ignored or met with defensiveness. This created an environment where employees were left in the dark, scrambling to interpret vague guidelines and contradictory instructions. But the real damage came from the micromanagement and power struggles at the top. Leaders were constantly shifting, condensing, leaving teams directionless. The most unsettling part was watching talented individuals being undercut by those more focused on maintaining their own power than fostering the team’s success. It was demoralizing to witness, and morale plummeted as a result. Now, after the dust has settled, it’s clear the organization is trying to undo the damage. Leaders who inherited the mess seem genuinely invested in improving things, but they’re facing an uphill battle. The toxic culture is deeply ingrained, and the systems that perpetuated it are still in place. While I give credit to those attempting to bring about positive change, it will take significant effort and time to rebuild trust and redefine what leadership truly means at this company. For anyone considering joining this team, proceed with caution. Until the leadership can demonstrate consistency, clarity, and true accountability, I’d advise seeking opportunities elsewhere where healthy cultures and clear direction are prioritized.

Viewing 208 - 210 of 4,611 Reviews

Glassdoor has 5,267 American Red Cross reviews submitted anonymously by American Red Cross employees. Read employee reviews and ratings on Glassdoor to decide if American Red Cross is right for you.