Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 430 reviews)); "Good benefits and meet lots of cool donors." ((in 228 reviews)); "Great Coworkers and Supivisors" ((in 110 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 77 reviews)); "Very predictable and such great staff" ((in 74 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 323 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 297 reviews)); "Long hours and lots of work" ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 112 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jun 6, 2017

Rose colored glasses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many opportunities to learn different areas of the organization. Great history, passionate volunteers.

Cons

If you are frustrated by inefficient use of time and funds, go elsewhere. Volunteer your time or work here to be part of positive change. Money just feeds a pit.

3.0

Jun 6, 2017

Good Coworkers, not good for long-term

Team supervisor

Recommend

CEO approval

Business Outlook

Pros

Feels like family, learn many different skills that transfer to other jobs.

Cons

They guilt you into working more and more by reminding you of "the mission". Your outside life doesn't matter to them. Management changes course frequently.

2.0

May 19, 2017

Disaster Services - Lack of Support and Poor Behavior

Disaster program manager

Recommend

CEO approval

Business Outlook

Pros

Very Meaningful mission, a high level of responsibility and learning from the start, a number of good partners to work with, travel opportunities on national deployments, national recognition

Cons

Volunteers are allowed to treat chapter level staff terribly, and there are virtually no repercussions. I joined the ARC hoping to be in a team oriented environment with kind people, as I had experienced in prior volunteering. Volunteers are allowed to speak and treat staff in a demeaning and dehumazing manner, regularly criticizing and disrespecting people who are on call 24/7 and get little support (staff). Disaster chapter level staff are given a high level of responsibility but very little decision making power, as all decisions come from the National or Regional level and take a very long time. They also hold little to no accountability over their volunteers, but are told to provide "customer service" while meeting very demanding requirements. Staff are told to delegate, and when things aren't getting done, are told they have to do it themselves, but then get scolded for not engaging volunteers.

Viewing 223 - 225 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff – Customer Service

Community Volunteer Engagement Senior Specialist

Blood Collection Staff - Customer Service