Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 434 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 234 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "Very predictable and such great staff" ((in 79 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 287 reviews)); "Long hours and lots of work" ((in 145 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

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American Red Cross

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 18, 2016

Major Gifts Officer

Major gifts officer

Recommend

CEO approval

Business Outlook

Pros

Volunteers are very committed to serve clientele

Cons

Supervisor had a well deserved reputation for being a tyrant, one who had neither the knowledge of fundraising professional standards nor the ability to be supportive and not no to blow up. But then her boss also had never worked elsewhere, and only drunk the koolaid-aide. Additionally, the boss, dis'ed a national survey of employee satisfaction when results painted a bad picture.

2.0

Jun 17, 2016

ARC

Telerecruiter

Recommend

CEO approval

Business Outlook

Pros

I loved the job itself an the people I worked with on the heart of ARC. I love interacting with the donor.

Cons

Upper management is bad. They worry about the money not what the ARC stands for. They dont care one thing about the patient's, the donor's, or their workers. All they seemed to worry about was number and dollar signs in there heads.

1.0

Jun 11, 2016

STL National Testing Lab

Lab technologist

Recommend

CEO approval

Business Outlook

Pros

Not much experience required to work in a lab, they are desperate to staff all 3 shifts because the turn over rate is obscene. Benefits are OK, 401k is not great but exists (4% match). Pay isn't completely terrible for someone desperate for a job out of college.

Cons

No career prospects. Strict restrictions in advancing within the NTL based on time of employment there, not based on skill or merit of applicant. Overall pay tops off after a year or two. Few learning opportunities. Red Cross doesn't care about keeping its employees, it's easier to hire a new contractor and pay them less. No commitment to the well-being of their employees. Benefits keep getting cut. Poor communication between management and workers. So far, few plans (if any) on improving treatment of employees (benefits, pay, recognition).

Viewing 250 - 252 of 4,615 Reviews

Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Community Volunteer Engagement Senior Specialist

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American Red Cross

American Red Cross reviews

Ratings by category

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Major Gifts Officer

ARC

STL National Testing Lab

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