Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 434 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 234 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "Very predictable and such great staff" ((in 79 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 287 reviews)); "Long hours and lots of work" ((in 145 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Chihuahua , Pachuca , Tijuana , Querétaro , Durango , Nicolás Romero , Naucalpan , Ciudad Valles , Mérida , Veracruz , La Piedad Cavadas , Monterrey , Ciudad de México , Tepatitlan

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Oct 10, 2015

Program Officer Disaster Services

Disaster services lead

Recommend

CEO approval

Business Outlook

Pros

Some of the most compassionate colleagues I've ever worked with! The human side of work was always in the foreground and I couldn't have enjoyed my time there any more.

Cons

Lacks processes. I was shocked at so many things that had no structure or process built around when we're America's first responder for disaster relief. Over time processes and documentation evolved. Huge culture change coming from Corporate America to a strong social work environment, huge! Offer paid parking as a benefit!

2.0

Oct 7, 2015

Resigning

Part time employee

Recommend

CEO approval

Business Outlook

Pros

The employees and volunteers all have good intentions.

Cons

Extremely disorganized and inefficient, policies consistently changing, top-heavy bureaucratic nonsense, lack of communication, erratic scheduling and low pay.

2.0

Oct 7, 2015

Inaccurate Training

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, comprehensive benefits, casual atmosphere. When I got the job I was relaxed and happy I'd be in an environment where the main focus was helping people.

Cons

Bad training that has almost no use on the floor, pressure to near harass people into donating blood, system that can't control how often it calls people, which reps have to suffer for. Not to mention misinformation on the position itself. I was told the focus wouldn't be on getting in donors, just trying to get who you can, but if you couldn't get someone, it was okay. This was a lie. There are quotas to where if you don't get a number of donors within a month, they will let you go, even if it's been shown that everyone's numbers are down.

Viewing 268 - 270 of 4,615 Reviews

Jobs at American Red Cross

Donor Center Phlebotomist

Community Disaster Program Manager

Blood Storage and Distribution Technician

Camp Save a Life Camp Counselor-8

Service to the Armed Forces (SAF) Team Lead, Mobile