BlackRock reviews

Poor communication between departments/teams. Micromanagement is rife, with rude managers not being addressed (I've received and witnessed shouting matches, on the office floor). Promotion structure is too rigid - there is one promotion cycle per year, that is company wide, and takes 6 months. Ready for a promotion? Too bad, there are two people in a vaguely similar job in another country that are also ready, so you've got to wait another 18 months. Pay is non-competitive. I was denied a raise after 12 months (during an annual pay review) because I was "too new" to the firm. Despite having to fill out a full review rather than the simplified version for new joiners. And when I handed in my resignation, there were lots of "is there anything we can do to keep you?". Finally, lack of trust from leadership, despite openness. Lots of praise on remote working during COVID, and now they're pushing for 4 days in the office because apparently we can't work from home. Days off, sick days etc all count as working from home, so if you take a long weekend, the rest of your time is in the office.

Recommended - Strictly NO, ACS is the worst team Nature of job - glorified BPO, you answer emails and phone calls Type of support - Their product is a broken software with no user manual, developers don’t know what they developed Average work hours per day - 12-14, high pressure job Company attrition - Very high, caused by non structured work, resulting in unstable teams Knowledge retention - Non existent, because when someone leaves, they don’t document what they know Typical day - Queue flooded with tickets, complex in nature, some are urgent, You will not even get time to have proper lunch on most days. Training process - no structured training, you are just thrown in water with minimal training Process efficiency - Very poor, no SOP document You are dependent on others to help you, others are as clueless. And then you waste days and weeks to figure out what needs to be done. Work Life balance - extremely bad, you are asked to work on weekends with no comp off or allowance, people take sick leaves frequently. Project work - No scope as you will never get time from your BAU, they don’t even know what a Project really is. Scope to learn IT skills like Python / power BI - NO