There is a disturbing culture of systemic workplace bullying and intimidation. Everyone knows about it, especially in the Finance group and “on site” aircraft maintenance.
· Senior managers are “glass-jaws” and insist on one-way dialogue. None of them are interested in listening, let alone taking on board fair and reasonable criticism.
· Outside appointments are treated as a threat by senior management. Consequently, there are no chances of promotion – just endless sideways moves. Also, there are rarely any new ways of thinking or improving on hopelessly outdated and bureaucratic processes.
· Almost all executive level managers have no experience whatsoever outside of BDA. They got their jobs by merely being present rather than actually doing a good job and bringing in fresh ideas.
· Absurdly bureaucratic processes, which are considered to be an embarrassment by their customer (eg, a simple commercial letter can take up to 2 weeks to get signed and released)
· Extremely risk adverse in a commercial sense, notwithstanding that none of these commercial risks are ever likely to eventuate.
· The executive leadership team seem to think that all their problems can be solved through biennial reorganizations. In reality, none of these reorgs have ever achieved any positive outcome.
· Rather than looking to bring in fresh eyes from outside the company, BDA is happy to recycle the same poor-performing project managers.
· HR group is universally incompetent. They take pride in not communicating with candidates, and seem at peace with their inability to maintain employee confidentiality. They enable the bullying by not doing anything to actually fix it at a cultural level. The staff turnover for this group is alarmingly high, yet nobody in the executive team seems to think there is a problem.
