Booking.com reviews

4.1

80% would recommend to a friend

(7,596 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,596 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
4.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good talent, allows growth

Cons

- Layoffs just to increase profit

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Booking.com Response
1y
Thank you for your review. We are pleased to hear that you appreciate the talented people that work at the company, and that we offer career growth opportunities for our employees. Your feedback and perspective towards the layoffs is valuable to us and noted. Thanks for being part of this journey, and we wish you continued success with your career. The Booking.com team
5.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

*Market leader with healthy financial performance --> Translates to growth opportunities, bonus, and stock price growth. *People focused culture --> The culture of Booking.com stands out for me. It's a culture that truly values people and a place where you can be yourself. *Product growth and AI --> The company is constantly looking to grow by expanding to new product lines or geographies. The company has also embraced GenAI actively. All of these present great learning opportunities. *Work life balance --> Atleast in Amsterdam, the company has a really good work life balance and flexible work options at the moment of writing.

Cons

*Limited vertical growth: While the growth of the company provides opportunity to work on a variety of projects, there is limited vertical growth at the moment. This is driven by a focus on making the organisation leaner after a spree of hiring during the post-Covid period. There has to be a very strong case for promotions at the IC level and over the last few years, promotions at the manager level have been minimal. *Dynamic environment: Given the growth and action oriented culture, you can experience significant change and initiatives. This might be challenging for those looking for a more stable and slower paced environment.

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Booking.com Response
1y
Hi, thank you for taking the time to write a thorough review of your 4 years of experience at the company. It gives us great pride to hear that you appreciate our focus in creating a welcoming workplace culture where all employees are valued. Our aim is to provide every employee a rewarding career experience where you can continue to learn and offer career growth opportunities. At the same time, we welcome your detailed feedback as well. In a period of growth and change, we are doing our best to provide our management team with the right tools for continuous improvement and stability. Also, please know that we continue to develop and revamp our training and development practices to offer more promotions and career growth opportunities within the company. We encourage you to keep monitoring our internal career site for opportunities that might match your interests. Thanks again for sharing your experience with us, and we wish you all the best with your job. The Booking.com team
2.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting problems to solve, ok benefits, dental insurance.

Cons

The company culture has serious issues that impact both productivity and morale. Decision-making is rarely based on merit but instead seems driven by politics and favoritism. Management has created an "ivory tower" dynamic where they appear disconnected from the day-to-day realities of their teams. Leadership often sits on a pedestal, making them unapproachable and resistant to feedback or new ideas. This creates not just an unwelcoming atmosphere but often a toxic one where good talent feels undervalued and eventually leaves.

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Booking.com Response
1y
Thank you for taking the time to share your experience at the company. We regret to hear that favouritism and politics have resulted in a toxic workplace environment and a strained relationship with the management and leadership team at your location. This behavior does not reflect the values of our company and as an organization that promotes an open and supportive culture. Please know that we strive to ensure fairness and transparency in all our processes. Since this has not been the case for you, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline. All reports are investigated thoroughly by our team, and if needed, appropriate measures will be taken to address any issues as it is important for us to create a better working environment for all our employees. Thank you again for bringing this situation to our attention, and we wish you all the best. The Booking.com team
Viewing 313 - 315 of 7,596 Reviews

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