Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 641 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 569 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 523 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 364 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 481 reviews)); "Bad managers are very bad" ((in 262 reviews)); "Lack of company vision and poor leadership" ((in 101 reviews)); "No career opportunities in Zagreb" ((in 68 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Ciudad de México , Cancún , Monterrey , Guadalajara

Booking.com reviews

4.0

80% would recommend to a friend

(7,599 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,599 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

4.0

Apr 7, 2025

Plenty of opportunity but not flexible at times

Mobile engineer ii

Recommend

CEO approval

Business Outlook

Pros

Nice scale of the product with plenty of impactful areas to work on

Cons

Change takes a lot of effort and documents/slides written

Booking.com Response

1y

Hi, thank you for sharing your review with us. It is appreciated that you are pleased with the scale of the products and opportunities offered. Your feedback regarding the flexibility within our internal work processes is important to us and appreciated as well. We encourage you to schedule a meeting with your manager to discuss ways to improve ease of work. Thanks for being part of this journey, and we wish you continued success with your career. The Booking.com team

5.0

Apr 6, 2025

Great company, benefits and culture!

Account manager

Recommend

CEO approval

Business Outlook

Pros

I loved working for Booking.com. I was able to travel quite often and the culture was phenomenal. I very much enjoyed waking up in the morning and going to work.

Cons

The only con was how layoffs were handled; but otherwise the company was very solid.

Booking.com Response

1y

Hi, thank you for taking time to reflect on your time at the company. We are excited to hear that you loved working at Booking.com, and that the workplace culture and travelling contributed to your positive sentiment. Your feedback is a valuable lesson to us and will be noted. Wishing you all the best with your future career endeavors. The Booking.com team

5.0

Apr 6, 2025

Good company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Depends on the team, but my experience is positive

Cons

Too many layers prevents alignment

Booking.com Response

1y

Hi, thank you for your review. We are happy to hear that you are having a positive experience so far at the company. Your honest feedback regarding our internal work structures is appreciated and noted. Thanks for being part of this journey, and we wish you continued success. The Booking.com team

Viewing 355 - 357 of 7,599 Reviews

Jobs at Booking.com

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Booking.com

Booking.com reviews

Company ratings over time

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Plenty of opportunity but not flexible at times

Great company, benefits and culture!

Good company

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